New 999 hotline deal done via direct negotiation, says deputy minister
Deputy communications minister Teo Nie Ching told the Dewan Rakyat today the Next Generation 999 hotline (NG999) was awarded to Telekom Malaysia Bhd (TM) through direct negotiation under a public-private partnership.
Teo said the Cabinet had, on Nov 13, 2020, agreed to replace the old MERS999 platform with NG999 and opted for a service-lease model with TM.
She said the project costs RM1.25 billion over 12 years, covering both development and operations.
“The NG999 system was developed through a public-private partnership via direct negotiation with Telekom Malaysia, based on a service lease model.
“The RM1.25 billion cost is for a 12-year concession – one year for development and 11 years for operations,” she said.
Teo said people can still dial 999, while the…
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