
The government has relaxed the dress code at government counters and offices during emergencies or unusual situations to ensure that the public’s right to immediate services is not denied.
Chief secretary Shamsul Azri Abu Bakar said this took into account the needs of frontline services such as security, healthcare and other requirements that directly involve the public.
“Relaxation of the dress code will be allowed in emergency situations and those outside normal circumstances to ensure customers’ rights to immediate service, as outlined in Section 3.2 of Appendix A of Public Administration Circular (PKPA) 1/2025,” Bernama reported him as saying today.
He said unusual emergencies and situations included accident reports, fire reports and disaster-related matters.
Shamsul…