
The national registration department (JPN) is prepared to extend its operation hours and add more service counters if it sees a surge in people seeking to replace MyKads with faulty chips.
The service is being offered for free from today until Oct 7 in light of the Budi Madani RON95 initiative, and is expected to cost the government around RM714,660.
Home minister Saifuddin Nasution Ismail said JPN counters here managed to process 99 applications in 30 minutes as he observed their operations, and that applicants were not made to wait for too long.
“I told the officers just now, if you need to extend the hours, then extend the hours. It’s a common practice for them anyway,” he said in a press conference at JPN’s headquarters here.
Saifuddin also said there is a sufficient supply of MyKads to accommodate…