KFC Staff Rejects Order From Deaf Customer At Drive-Thru & Instructs Her To Order At The Counter Instead
Drive-thru sections are meant to be convenient and make things easier for those who don’t want to enter the restaurant. So imagine having waited in the queue only to get rejected by discriminating employees.
TikTok user @aira_meor shared her experience of being part of the deaf community and being shunned away from the KFC drive-thru.
@aira_meorSy kecewa sikit buat kali 2. Xpe sy merayu pihak KFC HQ menaik taraf screen utk Pekak. #kfc #tiktokmalaysia #bahasaisyaratmalaysia #fyp #deafawarness♬ Sadness – Official Sound Studio
Working around her disability, Aira had designed a method to communicate with the staff.
She usually uses a picture-book menu, which she created, and writes down her order to make things easier for all parties involved.
“I would write my order down or point to the menu. The staff were nice and understood that I was Deaf,” said Aira who added that she frequently visits the fast food restaurant.
