“All courier companies licensed under the Postal Services Act 2012 must abide by the conditions and rules set especially in protecting the rights of consumers,” read the MCMC statement.
“Licence holders could be fined with a sum of not more than RM300,000 or jailed for a term not exceeding three years, or both if they are found to have violated any subsidiary legislation under Act.”
Additionally, the regulatory body urged consumers to understand and be aware of their rights before…