
The education ministry must ensure that school authorities will follow through on reports of bullying, says a parents group as the ministry reviews its SOPs for dealing with school bullies.
The Parent Action Group for Education (PAGE) said the revamped SOPs must go beyond the basic mechanism of “report, investigate, punish” to include early intervention, protection and follow-through.
PAGE chairman Noor Azimah Rahim said the new SOPs must clearly define what bullying entails, so that no incident can be dismissed as “just a joke”.
She told FMT that there must also be immediate safety measures outlined for the victim, as well as mandatory timeframes for action which include set points for parental involvement.

Noor Azimah said psychological support should also be provided for both the victims and bullies,…