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F&B Staff Encourages M’sians To Learn Sign Language After Serving Deaf Customer

"I was panicked at first, but with the help of my friend, we managed to serve him at our best."

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“The father asked which were the best-selling cakes and their flavours, and also asked for a design for his kids. Not only that, he was curious about the mix of each flavour,” the employee said.

Azizul also explained that while he could have written it all down for the customer, it would have wasted the customer’s time and ruin his experience at the store.

“If you have bought Baskin-Robbins before, you know there’s a lot of flavours. I wanted the customer to get the same service as we…

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