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5 Heartwarming Times Local Drivers, Delivery Frontliners Went Above & Beyond

today2 November 2020

Background

Recently, a netizen shared their friends experience with their delivery rider – and it’s no short of amazing! In a post made on Facebook, the user shared how his friend’s order had arrived despite the delivery app showing the rider at a different location.

 

 

Upon checking with the delivery rider, the rider explained that his phone had been stolen. Now, instead of making a police report, the rider borrowed someone else’s phone to call the delivery company to ask for the address that he was meant to deliver the food too, before making his way to her with the food. The user commended the rider for prioritising the fulfilment of his delivery despite the misfortune that had fallen upon him. As the user’s post started circulating, netizens started singing their praises for the rider.

 

At a time like this, where many are left uncertain as a result of COVID-19 affecting businesses and our daily lives, it’s easy to overlook the hard work and kindness that is present in the actions of those around us. As such, let’s take a look at 5 other instances where these honest and hardworking individuals/frontliners/heros (because that’s what they are!) went above and beyond their call of duty –

 

This driver who waited for his passengers to finish praying:

In a Twitter post, a Twitter user shared how she and her cousin encountered a driver who was willing to wait so they could pray before going on their way.

The Twitter user and her cousin, who hailed from Kedah but were in Sri Petaling at the time, couldn’t find the nearest mosque as it was time for prayers. The pair had hoped to get to the nearest LRT station to go to the surau there but due to traffic and the wait time, they were afraid they’d miss the prayer window. When the driver arrived, the Twitter user was still praying. However, instead of making an issue out of it, the driver both agreed to wait as well as waved the wait fee. She later told the Malay Mail,

 

“Although he is not Muslim, the Uncle did not have problems with us. He was friendly although he had to wait for us. His willingness to wait for us shows he respects other religions,”

 

 

This rider who fulfilled the wishes of a passenger who needed more than just food: 

The “Special Instructions” or note section of most delivery apps is there for users to be able to make changes to your order or to give your driver specific instructions for dropping off your food. However, one user had a special request for his delivery rider as he was unwell.

 

 

Also taking to Twitter, user @amirulizarin wrote,

“Hello bro, if you don’t mind please help me buy some Panadol. I’ll pay you later. Thanks.”

 

And to his surprise, his rider delivered!

 

 

This driver who went all the way back the next day to return his customers bottle of cooking oil:

When we leave things behind on public transportation or on ride-sharing services, we sometimes give up on the hope that we’d get that item back. However, one driver didn’t want to take that hope away from one of his passengers. And thankfully, his insistence and hard work were documented!

 

 Twitter user @Hazrey shared how a driver that he had ridden with had contacted him with regards to cooking oil that he had left behind. Unfortunately for the driver, the cooking oil didn’t belong to Hazrey. The driver insisted that he had dropped off a lady customer with three children at Hazrey’s house to which Hazrey replied that no one that lived there fit that description. After the two worked together to retrace the owner of the cooking oil (only the street was listed, not the house address), they realised that the item actually belonged to his neighbour. Thankfully, they were able to find the owner. When Hazrey asked why he had gone through so much trouble for a bottle of cooking oil, the driver said:

 

“I pity her; she bought items to cook and there’s no cooking oil. It would be hard for her to cook without it.” 

 

Hazrey praised the driver, sharing,

 

“Although the cooking oil is slightly more than RM10, he still took the trouble to return it to the owner.”

 

 

This rider who made his way up multiple floors while on crutches:

With how convenient delivery apps have made out lives – we don’t have to step a foot out of our houses for food, groceries, medication or household necessities anymore – we sometimes take that convenience for granted.

 

 

In a Facebook post, this user shared his story of how his delivery rider taught him the importance of appreciating what we have. After ordering two pieces of fried chicken with the delivery provider, the user waited for his delivery. Not long after, his delivery rider called him to ask for directions. The rider was on the 13th floor while the user lived on the 14th floor, at one end of the building. The rider then had to ask the user to wait a little while longer, as he had to go up the stairs (the elevator was otherwise unavailable). However, when the delivery rider arrived – the user was shocked – as he was on crutches. He even apologised for being late. The user – who both thanked and tipped him) later wrote,

 

“So, the rider arrived in front of my house, and I was shocked with his limitations, and all for the sake of delivering two pieces of chicken. There are so many people out there that are working hard to support their families. People with special needs are even stronger than us while we are still choosy and lazy. Aren’t we all ashamed of ourselves?”

 

 

This driver who travelled from Melaka to Johor Bahru to return his passengers wallet:

Speaking of leaving items behind after arriving at your destination, this passenger from Singapore told a harrowing tale of how he got his wallet back after making a trip to Malaysia.

 

 

The passenger – 31-year-old Carney Mak – shared in a Facebook group how his driver made a 200km trip from Melaka to Johor Bahru. Mak contacted the driver – Sateesh Karuppusam – after realising he didn’t have his wallet on him when he wanted to pay for dinner.  Despite it being quite late in the night, Karuppusam said he would check his car, where he found the wallet in his backseat. Without hesitating, the pair agreed to meet at a petrol station in Johor Bahru the next day. This meant that Karuppusam would have had to make an almost three-hour trip to return the wallet. Which he did, with everything from cards to Mak’s cash intact.

 

 

 

 

*Cover image credits:

Background: Photo by Omar Elsharawy on Unsplash

Icon: Freepik from www.flaticon.com

Written by: Marissa Anne

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